Boston Market Complaint Sentiment: Neutral

Our sentiment meter has detected that Boston Market complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Boston Market, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 27, 2024

Boston Market complaint process

Do you have a dispute or had a bad customer experience with Boston Market? Submit your Boston Market complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Boston Market.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Boston Market complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Boston Market?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Boston Market complaints chart

We have received 3 complaints about Boston Market over the last 12 months. The graph below shows a monthly breakdown.

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Boston Market complaint statistics

Curious about Boston Market's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

16
Total complaints
16
Open Complaints
0
Complaints pending
0
Complaints resolved
1.4
/10 16 ratings

How to contact the customer service of Boston Market?

Below, you will find the contact information for the complaint department of Boston Market. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-365-7000
Contact form:

You can contact the customer service of Boston Market by calling 1-800-365-7000. If you want to reach out to Boston Market through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Boston Market reviews: (16)

Authentic experiences shared by our community for your benefit.

gift card issue

Complaint from Tillie on 24 April 2022 about Boston Market.

I put a order online in, on 4 182022 and I was charged on my gift card, when Huber went to pick up order, they said they didn't have any for me, but was charged 19.10 order number 9224816836444160, I... Read more

Comments: 0
Rating:

No food, but paid online

Complaint from No food on 17 April 2022 about Boston Market.

Boston market has not reached out to me yet. It's almost been a month that I haven't received a response yet. I still want compensation for me not receiving any food. Read more

Comments: 0
Rating:

No food, but paid online

Complaint from No food on 14 April 2022 about Boston Market.

I ordered food online at the Boston Market on Hall Road in Utiica, Michigan. When I got to the restaurant, the manager said it was no food. I also been calling the restaurant every week. No answer. How do... Read more

Comments: 0
Rating:

no food

Complaint from No food on 23 March 2022 about Boston Market.

Ordered online for 1 whole , 2 pot pies, and 1 small creamed spinach on Monday, March 21, 2022 at 6:24:12. When I got to the restaurant, the employee told me they didn't have any food. I paid $32.82 trying to... Read more

Comments: 0
Rating:

Refund needed

Complaint from Ariesx2 on 07 January 2022 about Boston Market.

I order a meal on line for my family on New Year's Day the order said received and the amount was removed from my account but when the delivery person got there the store was not open I later received... Read more

Comments: 0
Rating:

My mashed potatoes

Complaint from Sissie1 on 09 December 2021 about Boston Market.

I went to get my food and when i went to store away in refrigerator i looked at potatoes and they were watery! I've bought them many times at another Boston Market and they were NEVER like these! We didn't... Read more

Comments: 0
Rating:

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