Boston Market Complaint Sentiment: Neutral

Our sentiment meter has detected that Boston Market complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Boston Market, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 24, 2024

Boston Market complaint process

Do you have a dispute or had a bad customer experience with Boston Market? Submit your Boston Market complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Boston Market.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Boston Market complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Boston Market?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Boston Market complaints chart

We have received 3 complaints about Boston Market over the last 12 months. The graph below shows a monthly breakdown.

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Boston Market complaint statistics

Curious about Boston Market's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

16
Total complaints
16
Open Complaints
0
Complaints pending
0
Complaints resolved
1.4
/10 16 ratings

How to contact the customer service of Boston Market?

Below, you will find the contact information for the complaint department of Boston Market. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-365-7000
Contact form:

You can contact the customer service of Boston Market by calling 1-800-365-7000. If you want to reach out to Boston Market through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Boston Market reviews: (16)

Authentic experiences shared by our community for your benefit.

BOSTON MARKET SCAMMERS

Complaint from PISSED OFF BOSTON MARKET SCAMMERS on 07 November 2023 about Boston Market.

Hi, Im a member of the City Council for at large Mary Waters here in Michigan. I read your article about Boston Market and was wondering if you could help me or advise me on how to proceed. I placed... Read more

Comments: 0
Rating:

Boston market frozen food

Complaint from Lisa Mahmood on 20 May 2023 about Boston Market.

I recently purchased 4 of the Boston Market frozen chicken pot pies for my family and they were horrible I followed the cooking directions and put them in the oven for one hour on 400 degrees and they were still... Read more

Comments: 0
Rating:

Salisbury Steak patty missing

Complaint from MARVIN DAVIS on 04 April 2023 about Boston Market.

I purchased a Salisbury Steak 14.5oz frozen dinner from Walmart, which should have 2 patties. However, when I was cooking it and opened to flip top patty there was only one patty inside. There was no tampering as it... Read more

Comments: 0
Rating:

A Terrible Restaurant!

Complaint from J Long on 23 February 2023 about Boston Market.

I went into this restaurant location 2 times in the past 6 months. I was trying to order off of the menu. I tried to order several choices-only to be told that they were out of that item. They only... Read more

Comments: 0
Rating:

Refund Never Received in Over a Year

Complaint from Sirabia on 26 December 2022 about Boston Market.

I was in a North Miami Boston Market Location over a year ago, I paid for a noncooked meal in the store as a walk-in. Upon realizing the meal was not hot (catered), when the food was brought out,... Read more

Comments: 0
Rating:

nothing to it

Complaint from Willums on 15 November 2022 about Boston Market.

Just bought Boston Market turkey medallions for about four bucks, two pieces of turkey about the size of my thumbnail, hidden in the mash potatoes. why not call it turkey flavored mash potatoes!!! No more of this. Read more

Comments: 0
Rating:

INCOMPLETE ORDER RECIEVEDUNAVAILABLE ITEMS

Complaint from MEANHORN on 26 October 2022 about Boston Market.

PLACED AN ON-LINE FOR A LARGE FAMILY MEAL FOR PICKUP. AT THE STORE, THREE ITEMS WERE UNAVAILABLE( BROCCOLI,,CHICKEN CAESAR SALAD AND BAKED CORNBREAD). I WAS TOLD THE CORNBREAD COMPLIMENTARY, WHICH HAS NO SUBSTITUTE, SO I FORCED TO ACCEPT OTHER ITEMS... Read more

Comments: 0
Rating:

Verbally abused and racially discriminated

Complaint from goofy9223 on 18 May 2022 about Boston Market.

Today is 5-18-2022 I entered my job doing my work minding my own business and the boss DAR enters the store and proceeded to start yelling at me over a survey that I told the boss I started it but... Read more

Comments: 0
Rating:

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