Boston Market complaint: Refund Never Received in Over a Year

Complaint from Sirabia reported on 26 December 2022 about Boston Market

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My complaint:

I was in a North Miami Boston Market Location over a year ago, I paid for a noncooked meal in the store as a walk-in. Upon realizing the meal was not hot (catered), when the food was brought out, I returned the items and requested a refund. After waiting and speaking with the manager, I was told I needed to contact corporate because a refund could not be given in the store. Which I have. This occurred 11242021 at 2:59:26 PM. As of this day 12232022 I have yet to receive a refund of $211.29 after numerous phone calls and few callbacks. Order ID: AAABXKGNACEP

I would like someone to contact me on how I will receive my refund. When can I expect to hear back from someone. Thank you kindly,

Suggested solution:

Provide a refund of food never purchased.

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