Complaint: Refund needed

on 07 January 2022 about Boston Market in category Fast Food / Delivery / Takeaway

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My complaint:

I order a meal on line for my family on New Year’s Day the order said received and the amount was removed from my account but when the delivery person got there the store was not open I later received a text saying my order had been cancelled due to the store being closed but my money was not refunded to my account I have been calling every day and no one has answered.

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Justified complaint?

Suggested solution:

They should refund me my money

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