Big Lots Complaint Sentiment: Neutral

Our sentiment meter has detected that Big Lots complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Big Lots, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 26, 2024

Big Lots complaint process

Do you have a dispute or had a bad customer experience with Big Lots? Submit your Big Lots complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Big Lots.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Big Lots complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Big Lots?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Big Lots complaints chart

We have received 0 complaints about Big Lots over the last 12 months. The graph below shows a monthly breakdown.

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Big Lots complaint statistics

Curious about Big Lots's track record in addressing complaints within the Convenience Stores category? Dive into the all-time complaints data right here!

2
Total complaints
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Open Complaints
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Complaints pending
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Complaints resolved
1.0
/10 2 ratings

How to contact the customer service of Big Lots?

Below, you will find the contact information for the complaint department of Big Lots. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-866-244-5687
Contact form:

You can contact the customer service of Big Lots by calling 1-866-244-5687. If you want to reach out to Big Lots through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Big Lots reviews: (2)

Authentic experiences shared by our community for your benefit.

Do not buy furniture from Big Lots

Complaint from Bruce Jones on 25 March 2023 about Big Lots.

Do not buy furniture from this company. Terriblr warranty and customer service. My elderly mother bought a power recliner from the Little Rock AR. store and within 30 days it quit working. We called the store and now they told... Read more

Comments: 0
Rating:

ReturnExchange

Complaint from Jamespankuch27@gmail on 23 January 2023 about Big Lots.

purchase a lane rocker recliner less than a year ago. your customer service help line needs a extensive training program on customer service. I would be glad to speak to someone on a higher level about the service I received... Read more

Comments: 0
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