Our sentiment meter has identified a 100% increase in complaints about Avanti West Coast over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Avanti West Coast's offerings.
Sentiment data last updated on May 2, 2024
Do you have a dispute or had a bad customer experience with Avanti West Coast? Submit your Avanti West Coast complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Avanti West Coast.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Avanti West Coast complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 2 complaints about Avanti West Coast over the last 12 months. The graph below shows a monthly breakdown.
Curious about Avanti West Coast's track record in addressing complaints within the Public Transport category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Avanti West Coast. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Avanti West Coast by calling 03455280253. For Avanti West Coast support through email, send your inquiry to customer.resolutions@avantiwestcoast.co.uk. If you want to reach out to Avanti West Coast through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Julieoco on 08 April 2024 about Avanti West Coast.
I received the following email- Hi Julie, We're getting in touch as you're due to travel with us on 08 Apr at 10:02 from London Euston to Chester. ASLEF has announced a range of industrial action affecting multiple train companies... Read more
Complaint from I have online tickets on 12 March 2024 about Avanti West Coast.
People going through from Euston to Manchester not checking tickets, no one on the train checked ticket's on route and people were in the aisles with suitcases blocking access. I find this really dreadful and not what I am used... Read more
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