While American Freight offers a range of affordable appliances and furniture, complaint data from our community has flagged several recurring issues that customers have experienced. Common complaints include receiving broken or faulty appliances, dealing with rude or unhelpful customer service representatives, and facing significant delays or outright failures in delivery, often resulting in customers being without essential products for extended periods.
To avoid these issues, we strongly advise customers to thoroughly inspect any items upon delivery before signing off on them. If possible, test the appliance in-store before purchasing or request a demonstration. Additionally, document all interactions and keep all receipts and communication records. If problems arise, contact customer service immediately and consider escalating the issue if the initial response is unsatisfactory.
Do you have a dispute or had a bad customer experience with American Freight? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to American Freight.
Our sentiment meter has detected that American Freight complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with American Freight, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on October 31, 2025
We have received 0 complaints about American Freight over the last 12 months. The graph below shows a monthly breakdown.
Curious about American Freight's track record in addressing complaints within the Interior shops category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of American Freight. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of American Freight by calling 740-363-2222. If you want to reach out to American Freight through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Helpful experiences shared by verified American Freight customers. Search, discuss and connect with other people in our community.
Complaint from Roy And Danielle Pruitt on 11 March 2024 about American Freight.
I bought a Samsung side by side refrigerator and a whirlpool washer that were supposed to have had some outside scratch and dents but other than that work just fine and supposed to be new just scratched and dented. We... Read more
Complaint from Queen Lynn on 05 December 2023 about American Freight.
I purchased a washer from the Northfield store and a refrigerator from the Eastlake store (financed). The washer was to be delivered on November 27 and the refrigerator on November 29. The washer was brand new. They arrived with... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified reviews from real people
