Amazon complaint: Amazon Prime
Filed 13 Feb 2022 by jorge
I recently unsubscribed from Amazon prime as my wife and I consolidated from two to one account. It was prudent as cost of prime have gone up. In cancelling from prime it asked if we wanted to delete all info. Thinking all info from prime I said yes. My kindle library vanished. I was told had I read the documentation I would have known this would happen.
I find it disingenuous to not specify what the delete really means. I ask one question when you obtain an app or purchase an item do you read it completely? Furthermore, for a behemoth company that spend millions to make purchases as simple as possible,trace buying habits, are trusted with your credit card, could they not spend a sliver of time to break it down to explain what this means?
I was told my Kindle library I had for years was erased and I could not obtain the info.
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