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Wish complaint: Refund for missing my order

Open 119 views Retail Company

Filed 20 Aug 2022 by Etti

I had to pick up my orders from a sho in Hendon way , but on my few visits the sho was closed until yesterday I managed to pick up only 2 of my orders as the shop could not find rest of my items! I have a big complaint because 1- long delay for delivery 2- not to deliver to my home address 3- very poor customer service as they do not release my refunds as well as not being caring staff. I hope my complaints would be taken important and I will get reply not typical standards email but from a real person who takes my case seriously as It has caused me so much stress and inconvenience. Thanks: Rtti

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