Complaint: Change shipping date and no refund

on 01 June 2020 about Wish in category Retail Company

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My complaint:

I ordered 3 articles that were supposed to arrive on May 23. On that day, Wish changed the expected delivery date to June 7-11. I contacted the customer service to be reimbursed for the delay but they claimed that expected arrival date was later on (of course, just because they changed it ex post). I replied multiple times to the customer care, but they do not actually read the messages. I only received an automated reply that I had to wait for my order to arrive.

0 0 votes
Justified complaint?

Suggested solution:

Full reimbursement and I don't want those items anymore.

Message from Robin from Complain.biz

10 months ago - We have posted a tweet about your new complaint about Wish

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