Complaint: Weekend Appointments

on 13 July 2019 about American Home Shield in category Insurance Companies

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My complaint:

We can NEVER get an appointment for a plumber on the weekend. I have had to go the entire weekend without the use of our toilets.
The people that answer the phones for intake are so uninformed.

Desired solution:

There should be around the clock plumbers and access should be available on the weekends.
Hire competent employees for intake from customers

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