Owes partial refund from past payment
Complaint from ilsuks on 06 August 2022 about Urban Insurance Agency.
I did not stay with them for the full month. Believe they owe me refund check. Read more
Urban Insurance Agency Complaints Service & Advice
Most Common Urban Insurance Agency Complaints and Tips
While Urban Insurance Agency provides necessary insurance services to its clients, complaint data from our community has flagged several recurring issues related to billing and refunds. Common complaints include prolonged delays in processing refunds, particularly for overpayments or canceled policies, and unresponsive customer service when addressing these billing concerns.
To avoid these issues, we strongly advise customers to keep meticulous records of their payments and correspondence with the agency. If you encounter a billing issue, reach out to customer service promptly and document all your interactions. Additionally, consider setting reminders to follow up regularly until the issue is resolved.
How and why file a complaint about Urban Insurance Agency?
Do you have a dispute or had a bad customer experience with Urban Insurance Agency? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Urban Insurance Agency.
Urban Insurance Agency Customer Sentiment: Neutral
Our sentiment meter has detected that Urban Insurance Agency complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Urban Insurance Agency, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 5, 2026
Urban Insurance Agency complaints chart
We have received 0 complaints about Urban Insurance Agency over the last 12 months. The graph below shows a monthly breakdown.
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Media uploaded by our community
Urban Insurance Agency complaint statistics
Curious about Urban Insurance Agency's track record in addressing complaints within the Insurance Companies category? Dive into the all-time complaints data right here!
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Total complaints
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Open Complaints
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Complaints pending
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Complaints resolved
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1 ratings
How to contact the customer service of Urban Insurance Agency?
Below, you will find the contact information for the complaint department of Urban Insurance Agency. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
+1-312-664-8088
Webcare email:
info@urbaninsuranceagency.com
Contact form:
You can contact the customer service of Urban Insurance Agency by calling +1-312-664-8088. For Urban Insurance Agency support through email, send your inquiry to info@urbaninsuranceagency.com. If you want to reach out to Urban Insurance Agency through their own website, you can use their contact form.
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Bad reviews about Urban Insurance Agency: (1)
Helpful experiences shared by verified Urban Insurance Agency customers. Search, discuss and connect with other people in our community.
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