Uber Eats complaint: Restaurant cancelled and charged me

Complaint from ceasarscape reported on 19 May 2021 about Uber Eats

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Complaint resolved
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My complaint:

Placed a meal order through Uber Eats, then within minutes the restaurant
or Uber cancelled the order and charged me £21.40 because the restaurant had started my order, I feel I’ve been the victim of a crime.
I took this matter to Uber Support yet to be resolved after days of communication with a nameless support member

Suggested solution:

Fully Investigate why this happened and send me a report of there investigation findings and also reimburse my losses.

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