My complaint:
I am not having very good experience from Tru connect mobile customer service, as spoke to manager Eddy, Who was very rude and do not wish to listened me and keep interrupting me and second manager I spoke to name ‘Luis’ who at least listened me and not interrupted me, but nothing done for me.
I am finding that my minutes has extensively taken out including incoming calls and toll free numbers. Mainly calls through incoming, but the charges made and no one helped me at all. I am getting bad health due to worse customer service experience I ever had and would like to put across. I am currently using Life Line plans and concern of every call I made.
Suggested solution:
No resolution from company
