Transavia complaint: Strong complain .. requesting some compensation

Complaint from Keyree reported on 22 February 2022 about Transavia

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I was in time for check in .. they said I run out of time .. there was no warning about check in regulations when I booked the transavia tickets from third party app .. I was there on time and they didn’t let me fly .. I lost alot of money and now I’m stranded in Schiphol airport with no money and no food and I keep phoning my parents to send me some money so I can eat untill Thursday when I’m leaving .. the airport staff cannot help me and when I needed assistance with the booking and check in none of the staff wanted to help me .. I feel I’ve been discriminated and I’m terribly afraid to come to this airport and this country again due to the way you guys treat a fellow E.U citizen .. I’m very disappointed at transavia and very disappointed how the system works in Holland .. thank you .

Suggested solution:

With a 1 night accomodation and some return of the money I spent on tickets with a voucher or something .. because I was there on time but the transavia staff didn't even want to help me fly back home ..

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