While TitleMax offers various financial services, complaint data from our community has highlighted some recurring issues, particularly around the refund process. Customers report delays in receiving their refunds, unhelpful customer service agents, and a lack of clear communication regarding the status of their refunds.
To avoid these issues, ensure you keep detailed records of all transactions and communications with TitleMax. If you experience delays or problems, contact customer service promptly, document all interactions, and consider escalating the issue if it remains unresolved.
Do you have a dispute or had a bad customer experience with TitleMax? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to TitleMax.
Our sentiment meter has detected that TitleMax complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with TitleMax, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 1, 2025
We have received 1 complaints about TitleMax over the last 12 months. The graph below shows a monthly breakdown.
Curious about TitleMax's track record in addressing complaints within the Financial Services category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of TitleMax. To amplify the impact of your complaint, please use our complaint form.
The corporate office of TitleMax is located at 15 Bull Street Savannah, Ga. 31401. You can contact the customer service of TitleMax by calling 1-800-804-5368. If you want to reach out to TitleMax through their own website, you can use their contact form.
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Helpful experiences shared by verified TitleMax customers. Search, discuss and connect with other people in our community.
Complaint from DamonZeigler on 24 February 2025 about TitleMax.
TitleMax is not unmindful of Georgia law relating to the involvement of a breach of the peace. It has already been facts established surrounding this matter through Complaint241125-17129996 and the procedures that followed, submitted to the CFPB on November 25... Read more
I had a title loan at title max in gulfport they gave me a dash money card to pay my payment for convince Dec 1 2023 I go to walgreens in gulfport ms. I load my card payment onto my dash... Read more
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