The Range complaint: Ridiculous amount of hassle trying to get a refund
Filed 9 Feb 2023 by Jude
I ordered a jumper through the Range website which was terrible quality – loose threads everywhere, and so thin it was see through. I contacted customer services on the 19th December to try and organise a refund. I am still trying to get that refund! I have emailed, phoned, visited in store, paid for the return label myself when the one provided didn’t work. I complained on the website and received no response. The seller received the item back on 3001, but no refund has been forthcoming.
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