The Good Guys Complaint Sentiment: Neutral

Our sentiment meter has detected that The Good Guys complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with The Good Guys, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 29, 2024

The Good Guys complaint process

Do you have a dispute or had a bad customer experience with The Good Guys? Submit your The Good Guys complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of The Good Guys.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional The Good Guys complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about The Good Guys?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

The Good Guys complaints chart

We have received 2 complaints about The Good Guys over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

The Good Guys complaint statistics

Curious about The Good Guys's track record in addressing complaints within the Consumer Electronics category? Dive into the all-time complaints data right here!

12
Total complaints
12
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 12 ratings

How to contact the customer service of The Good Guys?

Below, you will find the contact information for the complaint department of The Good Guys. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1300-942-765
Contact form:

You can contact the customer service of The Good Guys by calling 1300-942-765. If you want to reach out to The Good Guys through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

The Good Guys reviews: (12)

Authentic experiences shared by our community for your benefit.

Concierge service Loan fridge delivery

Complaint from Lena Anderson on 18 February 2022 about The Good Guys.

I made a claim through Concierge after my fridge broke down (Case No. 7083983. It was referred to The Good Guys Shepparton. When I hadn't heard anything after a few days I contacted the repairer mentioned (Dickson's Refrigeration in Shepparton).... Read more

Comments: 0
Rating:

Refusing to honour Promotional store credit

Complaint from Daniela.A on 08 August 2021 about The Good Guys.

I was awaiting a store credit if $100 after spending $900 and when I didn’t receive it patiently followed it up with head office via an email and 2 follow up phone calls. 12 days later, (1007) I receive a text... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?