Subway complaint: Discourteous Customer Service by Cashier Diana
Filed 16 Aug 2021 by Ed
I visited this location Monday, August 16, 2021 at approximately 12:30 PM. I ordered a Mega Meat footlong Subway meal to go. The sandwich staff were friendly, courteous, helpful, and efficient. When it came time to pay, I gave a £20 note to cashier Diana and requested two £5 notes in my change so I could leave a tip (my bill was £9.99). She brusquely informed me she could not make that kind of change, although I observed her till to be BRIMMING with metal £1 and £2 coins. I was NOT given a paper receipt for my purchase. I left with my change and a feeling that I was not valued as a customer.
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