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Specsavers complaint: Not happy with the vision with the new specs

Open 117 views Care Products

Filed 14 Nov 2023 by Muhammad

I am utterly outraged and disappointed with the poor quality of the new specs I received. Last year, after getting my eyes checked and purchasing these glasses, it became immediately apparent that they were not right. The vision is completely off!

I returned within a week to address this issue, only to be dismissed and told to ‘get used to them.’ This is unacceptable! I have invested over $700 from my own pocket, plus my Bupa insurance for two pairs of utterly useless specs. This is not just about money; it’s about the sheer incompetence and lack of concern for customer satisfaction.

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