My complaint:
Have been since 15-5-22 trying to send an email to Slotomania customer support and all I get in return is ‘desk not monitored at moment’. This rejection is continual daynight and don’t just get one knock back get three each time I try to send. This is not good practice and very unprofessional.
This is what am trying to email through:
Hi Ethan,
Stop treating me like I am stupid as all games are chance which everyone is aware of and it is luck and what you spend per spin.
I was positive and love all the variety of games that slotomania has.
But,
Do not appreciate dishonesty, B.S. or being ripped off refer to INC20408844 issue and everything is posted on ripoff.com, sitejabber.com, trustpilot.com, etc.
Oh,
and your company needs to be honourable and pay me for my massive win of $499,500,500,999,500.
As when you go shopping at a supermarket and they scan item and price comes up incorrectly, they do not say you cannot have it they are EXTREMELY APOLOGETIC AND HONOURABLE and give you items for ‘FREE’ in good faith that you will not be negative about their supermarket and you will keep coming back as a ‘LOYAL’ customer.
About time you changed your tactics and policy as there are loads of negativity against Slotomania from unhappy customers and mine is just another.
And by the by ‘WORD OF MOUTH IS A POWERFUL TOOL’ it is used for positive and negative feedback and I have heard of companies going broke because of negativity.
Is this what Slotomania wants!
Suggested solution:
pay me my massive win compensation
