My complaint:
Purchased a Sleep Number bed in late August and arrange delivery 1001 to an unfurnished house. We have been sleeping on an air mattress for 3 days anticipating the new bed. Scheduled time from 2:00-5:00. At approximately 3:00 received a call from Leonard stating that due to a driver emergency our bed could not be delivered. I explained to him we were without a bed and this was not a replacement and he did not care. He further told me the next date he could schedule us would be a week later. After a lengthy conversation he said he couldn’t move any other customers even though we were the ones inconvenienced and without a bed. His attitude was too bad so sad. This is the worst customer service I have ever had
Suggested solution:
Deliver my bed by Monday or compensate me monetarily for the failure to perform as promised.
