My complaint:
My daughter asked for McDonalds so at 7:06 I ordered it. She asked if she could use her money to tip him and I said that would be nice. So she sat in front of the window for 45 minutes waiting for her food. I told her to make sure she said thanks for braving the heat when she gave the person a tip. Then I get a text saying “thanks for the tip”. Confused I went to the front door and nothing was there. Checked my app and it said food was delivered. Checked outside again and he was walking up to my door. I asked if he text me that and he said yes. I explained how my daughter would like to give him the money and that it was rude to text someone when he hadn’t even dropped the food yet. He laughed at us and said most people tip on the app. I said that’s fine but she wanted to give him her money and that it was ignorant of him to assume he wasn’t getting a tip. I tip on every order. Always. Then he proceeded to berate me for not tipping and got in his car. As he got in her gave us the middle finger, rolled down his window and shouted profanities at us. All the while my 7 year old is holding money in her hand… I messaged skip to tell them and they ended the chat after saying they will “look into the matter”
Suggested solution:
Why in the world is someone employed with skip that treats customers that way? I understand being frustrated with not getting a tip although that wasn’t the case here. But that gives no right to tell, berate or belittle anyone. My daughter did not need to see someone treat her mom that way and deserves an apology. I can’t seem to attach a picture but I got one of him fingering us.
