Complaint
Complaint from @jzu_ok on 27 May 2025 about Sichuan Airlines.
Hello. Upon arrival in St. Petersburg, I received a broken suitcase. I ask you to compensate the cost. Read more
Sichuan Airlines Complaints Service & Advice
Most Common Sichuan Airlines Complaints and Tips
Our community hasn't reported any complaints about Sichuan Airlines yet. We're looking forward to gathering more feedback and experiences before conducting our analysis. If you've interacted with Sichuan Airlines, please share your experience with us!
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Sichuan Airlines Customer Sentiment: Neutral
Our sentiment meter has detected that Sichuan Airlines complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Sichuan Airlines, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 1, 2025
Sichuan Airlines complaints chart
We have received 1 complaints about Sichuan Airlines over the last 12 months. The graph below shows a monthly breakdown.
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Sichuan Airlines complaint statistics
Curious about Sichuan Airlines's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!
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Total complaints
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Open Complaints
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Complaints pending
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Complaints resolved
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1 ratings
How to contact the customer service of Sichuan Airlines?
Below, you will find the contact information for the complaint department of Sichuan Airlines. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
+86-28-8888-8888
Webcare email:
e-bookingservice@sichuanair.com
You can contact the customer service of Sichuan Airlines by calling +86-28-8888-8888. For Sichuan Airlines support through email, send your inquiry to e-bookingservice@sichuanair.com.
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Bad reviews about Sichuan Airlines: (1)
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