RushCard complaint: Rushcard Blocked My Card and Account
Filed 16 Jun 2020 by BayGirl69
I’ve been with Rushcard since 2015. Had no problem until now. My husband deposited 400 dollars on my card on June 2nd @ 2:49pm. Later that day I went to pay my PGE online like I do every month and it wouldn’t take my card.So my Husband went to 7-11 cash machine to see what’s going on. It came back saying insufficient funds. I called rushcard the next day with no help from customer service. They were so nasty and kept sending me to my account so I can find out why it’s a hold on my card. Rushcard first put my card on hold then they blocked it as well as my account. I tried to activate a new account but I’m sure with my social security number they won’t let me make another one. I have gotten no help these people hang up in your face. I’m a 51 year old woman with amputated legs and pay my Bill’s with my card. I need my money.
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