RushCard complaint: No access to my money
Filed 31 Mar 2020 by 3rdeye40
I have been calling Rush card for the past 2weeks on a lost card. I was able to pause my card after I tried to transfer funds or wire funds to myself since I have been unable to get in contact with customer service. For some reason I cannot do the wire and really need to get bills paid and food for my family. On website there is no option to complete this. It did state that you can pause and in pause card anytime without any issue but that’s not true. I need access to my money. No customer service rep even though you can reach a lot of banks who have concerted to work from home due to pandemic. I need a customer service rep immediately to help me access my funds and to order replacement card
Report
Discussion
0 comments
No comments yet. Been through something similar with RushCard? Start the discussion above.
More RushCard complaints
View all 375Unexceptionable rudeness
I called rushcard because I was concerned with two transactions from Amazon prime video that I did not do. One…
Block my rushcard
This starting happening 5 days ago . I have a rush card I been a customer for 3 years never…
HAVENT BEEN PAID
My pay date was Thursday, March 26, 2020 and I still haven’t received my paycheck as ofSaturday, March 28, 2020.…