Riversweeps complaint: My Lost money in a riversweeps kiosk

Name: My Lost money in a riversweeps kiosk
Item: Riversweeps
Rating: 1
Author: Richard

Open 18 Nov 2023 143 views Gambling

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Filed 18 Nov 2023 by Richard

I logged in and pressed the buy button and I put the money in and it went through very slowly. Usually the money shoots in fast. Well I kept looking at the screen for my entries to show up but they never came. So I didn’t get my entries and the money never was refunded.

I’ve text and call and emailed you guys all weekend and this is where nobody’s that responding to me at all and this is just ridiculous very unprofessional. I don’t see why you couldn’t send a technician out to verify that because I am not lying that actually happened to me I wouldn’t lie about something like that I want my money on my credits now this is ridiculous.

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Case details

Status: Open
Company: Riversweeps
Filed: 18 Nov 2023
Rating: 1/5
Desired resolution: Either get with the store owner which he told me he has nothing to do with the machine, but there isn\'t a sign or warning saying that if you lose your money in the kiosk machine you are at your own risk. There\'s a phone number for texting only on the kiosk and I\'ve only gotten one response saying he put in a complaint. That\'s all I have gotten from anybody. If you call the customer service number not one time but every single time I\'ve called it and that\'s over 100 times. A man\'s voice comes on and says all lines are busy try again later. So you can\'t even leave a message. To me that\'s ridiculous and to be honest this is the worst I\'ve ever seen or been treated by any company ever. 😔
Problem: Kiosk took money, credits never appeared
About: sweepstakes kiosk credits
Dealing with it for: 2 days

Progress

Filed
Company notified
Company replied
Resolved

18 Nov 2023 Complaint filed and published
18 Nov 2023 Message from Bizzy: we notified Riversweeps about this complaint.

See all 417 Riversweeps complaints

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