Regions Bank complaint: Two-factor Authentication
Filed 27 Jul 2022 by Sherry
Regions recently implemented 2-factor authentication that sends a text to my phone (or email) with a code to log into the website. Most if not all of my other financial institutions do this as well.
The issue I have with Regions is that it requires this 2-factor authentication every single time I log in … even if I login multiple times in the same day. My other institutions remember this device for about 30 days – and then ask me for a new code only if I have not logged in for 30 days or more.
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