Qantas Complaint Sentiment: Neutral

Our sentiment meter has detected that Qantas complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Qantas, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 29, 2024

Qantas complaint process

Do you have a dispute or had a bad customer experience with Qantas? Submit your Qantas complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Qantas.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Qantas complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Qantas?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Qantas complaints chart

We have received 8 complaints about Qantas over the last 12 months. The graph below shows a monthly breakdown.

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Qantas complaint statistics

Curious about Qantas's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!

11
Total complaints
11
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 11 ratings

How to contact the customer service of Qantas?

Below, you will find the contact information for the complaint department of Qantas. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-227-4500
Webcare email:
info@qantas.com
Contact form:

You can contact the customer service of Qantas by calling 1-800-227-4500. For Qantas support through email, send your inquiry to info@qantas.com. If you want to reach out to Qantas through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Qantas reviews: (11)

Authentic experiences shared by our community for your benefit.

Damage to Luggage and contents

Complaint from Rod on 02 April 2019 about Qantas.

This is my third COMPLAINT in 3 years,viewing first hand how your HANDLERS Miss Handle our Luggage and Others is nothing short of Horrendous,if I express how I really feel it would not be POLITE, these handlers who are obviously not supervised do... Read more

Comments: 0
Rating:

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