Most Common Purolator Complaints and Tips

Although we haven't received any complaints about Purolator yet, it is still worth mentioning that typically, customers might encounter issues such as delays in delivery times, packages being lost or damaged in transit, and unresponsive customer service. Other potential concerns could include incorrect tracking information and difficulties in arranging for package pick-ups or returns.

To mitigate these problems, we advise customers to double-check all package details before shipping and keep thorough records of tracking information. If any issues arise, reach out to customer service promptly with all relevant documentation and consider using insurance for valuable shipments to safeguard against potential losses.

How and why file a complaint about Purolator?

Do you have a dispute or had a bad customer experience with Purolator? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to Purolator.

Purolator Customer Sentiment: Neutral

Our sentiment meter has detected that Purolator complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Purolator, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on June 21, 2024

Purolator complaints chart

We have received 0 complaints about Purolator over the last 12 months. The graph below shows a monthly breakdown.

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Purolator complaint statistics

Curious about Purolator's track record in addressing complaints within the Transport category? Dive into the all-time complaints data right here!

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Open Complaints
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/10 0 ratings

How to contact the customer service of Purolator?

Below, you will find the contact information for the complaint department of Purolator. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-888-511-4811
Contact form:

You can contact the customer service of Purolator by calling 1-888-511-4811. If you want to reach out to Purolator through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

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