ProtonVPN Complaints Service & Advice
Most Common ProtonVPN Complaints and Tips
Although we haven't received any complaints about ProtonVPN yet, it is still worth mentioning that typically, customers might encounter issues such as connectivity problems, slow server speeds, or difficulty with account management. These types of issues are common among VPN services and can impact your overall experience.
To minimize potential issues, ensure that you choose servers that are geographically close to your location for better speeds, regularly update the software, and keep a backup of your login credentials. If you encounter any problems, contacting customer support promptly and documenting your issues can help resolve them more quickly.
How and why file a complaint about ProtonVPN?
Do you have a dispute or had a bad customer experience with ProtonVPN? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to ProtonVPN.
ProtonVPN Customer Sentiment: Neutral
Our sentiment meter has detected that ProtonVPN complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with ProtonVPN, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 3, 2025
ProtonVPN complaints chart
We have received 0 complaints about ProtonVPN over the last 12 months. The graph below shows a monthly breakdown.
ProtonVPN complaint statistics
Curious about ProtonVPN's track record in addressing complaints within the VPN Network category? Dive into the all-time complaints data right here!
How to contact the customer service of ProtonVPN?
Below, you will find the contact information for the complaint department of ProtonVPN. To amplify the impact of your complaint, please use our complaint form.
The corporate office of ProtonVPN is located at 32 Rte De La Galaise, Plan-les-Ouates, Geneva, 1228, Switzerland. For ProtonVPN support through email, send your inquiry to contact@protonvpn.com. If you want to reach out to ProtonVPN through their own website, you can use their contact form.
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