My complaint:
Due to a very delayed delight from Toronto , my seat was occupied by someone lease and in a bid to be respectful, I asked for an alternate seat and not available and the flight attendants asked me to sit anywhere on the plane. So I sat on seat 7B, not long after that someone else came up to the adjacent seat of 7D which was empty. Then a different t flight attendant came up to me and asked me to vacate the seat and return to my originally assigned seat which I explained why I had to sit there.. She started raising her voice at me and said I can’t sit there and I asked her to show me an alternate seat and I’m ready to switch. Then I noticed she went to call someone else to come talk to me which I appreciated for an objective approach. The person came and I explained the same thing but this time I got offered a seat at the back of the plane which I happily accepted and asked to be shown the new seat number but was told I can’t be taken there until I ed I was ready to listen to the rules given by the disrespectful attendant and I didn’t understand why that was an issue when I didn’t break my rules.
When things went south, the pilot got up and i immediately went to explain what happed, it was during our conversation that this disrespectful attendant said oh we apologize you were told to seat anywhere but that’s not the way we operate.
I got kicked out of the flight and had to miss going home to my baby and prior scheduled business engagements that cost a good amount of dollars.
The question is if truly sitting on a different seat was a safety issue , why did one attendant give me the go ahead to find a seat anywhere on the plane and the other one singled me out blowing it out of proportion?
Aren’t the flight attendants meant to be on the same page with regards seating plan of thr plan? Why do I have to be at the mercy of an attendant who lacked empathy and a pilot who insisted on permissive removal to kick me out without understanding my side of the story or taking into consideration the error of his crew member?
I describe this experience as an intense act of discrimination that demands true justice!
Suggested solution:
I need a fair hearing and Compensation for damages as a result of staying over at the airport
