Most Common Polestar Complaints and Tips

Although we haven't received any complaints about Polestar yet, it is still worth mentioning that typically, customers might encounter issues such as delays in vehicle delivery, discrepancies in features or options compared to what was advertised, and challenges with customer service responsiveness. Additionally, buyers might experience problems related to software updates or maintenance services.

To preempt these potential issues, thoroughly review your purchase agreement and clarify any uncertainties before finalizing your order. Stay in close communication with the dealer or customer service team and keep detailed records of all interactions and agreements. Regularly check for updates on your order status and software to ensure a smooth and satisfactory experience.

How and why file a complaint about Polestar?

Do you have a dispute or had a bad customer experience with Polestar? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to Polestar.

Polestar Customer Sentiment: Neutral

Our sentiment meter has detected that Polestar complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Polestar, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on February 3, 2026

Polestar complaints chart

We have received 0 complaints about Polestar over the last 12 months. The graph below shows a monthly breakdown.

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Polestar complaint statistics

Curious about Polestar's track record in addressing complaints within the Automotive category? Dive into the all-time complaints data right here!

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How to contact the customer service of Polestar?

Below, you will find the contact information for the complaint department of Polestar. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-806-2504
Webcare email:
customersupport@polestar.com
Contact form:

You can contact the customer service of Polestar by calling 1-800-806-2504. For Polestar support through email, send your inquiry to customersupport@polestar.com. If you want to reach out to Polestar through their own website, you can use their contact form.

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