While Phone Convert offers a service designed to simplify the process of selling old mobile phones, complaint data from our community has highlighted a significant issue with non-payment for these devices. Customers frequently report not receiving the agreed-upon payment after submitting their mobile phones to the company.
To avoid these issues, we strongly advise customers to carefully read the terms and conditions before committing to the service. Additionally, keep a detailed record of your transaction, including communication with the company and shipping information. If you experience problems, contact Phone Convert's customer service immediately and provide documented proof to support your claim.
Do you have a dispute or had a bad customer experience with Phone Convert? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Phone Convert.
Our sentiment meter has detected that Phone Convert complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Phone Convert, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
We have received 0 complaints about Phone Convert over the last 12 months. The graph below shows a monthly breakdown.
Curious about Phone Convert's track record in addressing complaints within the Telecom category? Dive into the all-time complaints data right here!
Helpful experiences shared by verified Phone Convert customers. Search, discuss and connect with other people in our community.
Complaint from David on 14 October 2018 about Phone Convert.
I sold a new iPhone 8 still sealed in box to a mobile phone recycling company. 5 months ago now. I email and message the company at first they would reply. Now they won’t reply. When they did every time... Read more
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