service
Complaint from Kannika on 29 December 2021 about Paysafecard.
i cry for help It's been a week and there is no fix yet. even I called It has not been fixed. please help me thank you Read more
Paysafecard Complaints Service & Advice
Most Common Paysafecard Complaints and Tips
While Paysafecard provides a convenient and secure way to make payments online without the need for a bank account or credit card, complaint data from our community has flagged several recurring issues about the service. Common complaints include difficulties redeeming or using their prepaid cards, discrepancies in balance checks, and challenges with customer service responsiveness. Customers also report problems with unauthorized charges and long resolution times for disputes.
To avoid these issues, we strongly advise customers to double-check the retailer’s acceptance of Paysafecard before making a purchase, keep track of their card balance regularly, and promptly report any suspicious activity. If you encounter any problems, contact customer service immediately, document all interactions, and retain all receipts and transaction details.
How and why file a complaint about Paysafecard?
Do you have a dispute or had a bad customer experience with Paysafecard? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Paysafecard.
Paysafecard Customer Sentiment: Neutral
Our sentiment meter has detected that Paysafecard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Paysafecard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 2, 2025
Paysafecard complaints chart
We have received 0 complaints about Paysafecard over the last 12 months. The graph below shows a monthly breakdown.
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Paysafecard complaint statistics
Curious about Paysafecard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
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Total complaints
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Open Complaints
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Complaints pending
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Complaints resolved
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1 ratings
How to contact the customer service of Paysafecard?
Below, you will find the contact information for the complaint department of Paysafecard. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
0800-051-7162
Webcare email:
info@paysafecard.com
Contact form:
You can contact the customer service of Paysafecard by calling 0800-051-7162. For Paysafecard support through email, send your inquiry to info@paysafecard.com. If you want to reach out to Paysafecard through their own website, you can use their contact form.
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Bad reviews about Paysafecard: (1)
Helpful experiences shared by verified Paysafecard customers. Search, discuss and connect with other people in our community.
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