Parkdean Resorts complaint: refund issues
Filed 19 Mar 2021 by Laura
I had to cancel my holiday due to my direct debit not being amended when I upgraded m holiday. I requested my cancellation on the 17022021 and the refund was completed on the 18022021. it is now the 19032021 and I still haven’t received my refund. I have spoken to Parkdeans 3 times they asked me to speak to my bank which I did and the said no money was coming into my account. Parkdeans said it could take 28 days due to current circumstance’s, the last time I spoke to Parkdeans the lady spoke to said wait a few more days it can take longer than the 28 days.
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