Panda Express complaint: Wrong items

Complaint from Summerfield reported on 08 February 2024 about Panda Express

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My complaint:

I went through the drive thru at 7:20:26 according to my receipt. I ordered the plate, for the white rice, and grilled chicken but did not get the orange chicken that I requested as my other meat. The crappy thing is I repeated myself 2x and the board out side said orange chicken and teriyaki chicken. I did get only get teriyaki for both meats. Considering I live 25 min from that location I was not going back and the person I was sharing with well they didn’t get what they wanted.

Suggested solution:

I understand mistakes happen. So even if a discount would be an option for next visit.

Panda Express complaint Wrong items
Panda Express complaint Wrong items
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