Pan Pacific Perth complaint: Psychological episode caused by renovations

Complaint from Steveep75 reported on 08 March 2024 about Pan Pacific Perth

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My complaint:

I had a PTSD trigger response to the incessant,non stop wall drilling sound which I was completely unaware would be starting.the information sheets I seen from a friend couple of weeks later were not issued when I checked in,nor did the reception staff inform me of wen I checked in,so wen it started,and didnt stop,it triggered my issues I’ve had from past experiences as well as the fact that I am homeless then and now,it was a comfortable treat I was meant to have after months on the street.i was taken to RPH and kept for observation that day,next day I was out for only hours before I crumbled and had to be sedated and monitored only now able to write about it.i have2ambulance bills now,I’m paying off and all I wanted was a couple of nice comfortable nights rest.

Suggested solution:

Give me couple nights again with breakfast,then the treat can be fulfilled,I just want to be in a bed

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