Bad description of unpleasant flavour
Complaint from LizPaul on 17 August 2021 about Oral-B.
Tube says “Clear mint”. Flavour is unpleasant, not like any mint I ever encountered. Read more
While Oral-B offers a wide range of oral care products trusted by many, complaint data from our community has flagged several recurring issues with some of their products. Common complaints include an unpleasant flavor of toothpaste that is not accurately described on the packaging, leading to a poor customer experience. Customers also report dissatisfaction with lingering aftertastes that further detract from the product's appeal.
To avoid these issues, we strongly advise customers to check online reviews for firsthand experiences with specific products before making a purchase. If you encounter any problems, contact customer service promptly, document all interactions, and consider reaching out to the retailer for a possible return or exchange.
Do you have a dispute or had a bad customer experience with Oral-B? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
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Our sentiment meter has detected that Oral-B complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Oral-B, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
We have received 0 complaints about Oral-B over the last 12 months. The graph below shows a monthly breakdown.
Curious about Oral-B's track record in addressing complaints within the Care Products category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Oral-B. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Oral-B by calling 800-566-7252. If you want to reach out to Oral-B through their own website, you can use their contact form.
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Complaint from LizPaul on 17 August 2021 about Oral-B.
Tube says “Clear mint”. Flavour is unpleasant, not like any mint I ever encountered. Read more
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