Complaints timeline
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On this page you can see which complaints are submitted about Optus.
Whatever your complaint about Optus is, follow the next three steps in order to have the best chance of resolving your complaint.
1. Click on the 'File Optus complaint' button.
2. Describe your complaint in detail, and suggest how Optus should resolve it.
3. Submit your complaint directly to Optus and mention that you posted your complaint on Complain.biz
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