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Netflix complaint: Billed the same but do not have access to the same content

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Filed 12 May 2020 by Wes

To whom it may concern,

Netflix advertise the content they have on offer in order to attract clients to subscribe. Nowhere does it say before I click on the ation button that if I am outside of the USA that I will not have access to the same content that is being displayed on the Netflix website. But I still get billed exactly the same as a customer who does have access to all the content.

So if there are issues around releasing content to other markets then that should be reflected in monthly subscriptions and made public before I sign up to know exactly what content I will be receiving. If it is due to audience taste, then that should not be a factor as clients are attracted to the shows on offer that is why they sign up.

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