MTV complaint?

Do you have a dispute or a bad customer experience with MTV? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

MTV handles viewer questions through the help and contact pages on mtv.com rather than through a consumer support line, and the number listed for MTV in our data is 212-258-6000. MTV is part of Paramount, so billing, subscription and app account problems are answered by Paramount support or by the provider that sells you the channel, not by the network.

Say which show, which platform and which date you are talking about: viewer messages that name the show and the airing get routed much faster. App refusing to sign in through your cable or satellite provider? Start your complaint here and a community of consumers gives advice while you chase your resolution, and others with the same problem can back your case up.

Send complaints about an MTV show to the contact and feedback pages on mtv.com, naming the show, the episode, the date and the time it aired, and say exactly what you object to. MTV reads its social accounts as well, and a public message about a show often moves faster than a form.

MTV is a cable network, so the US Federal Communications Commission does not police its programming the way it polices over the air broadcast stations: complaints about content, language or editing go to MTV and to Paramount, and to your TV provider if you want the channel dealt with at package level. Set out the show, the episode, the date and the passage you object to in your complaint here, and we help you write it in minutes, shaped by thousands of complaint letters that actually worked.

Sign in and playback problems in the MTV app are handled through the help section on mtv.com and by whoever you pay: the app authenticates against your cable or streaming provider, so a login that fails is often an account problem at the provider rather than at MTV. Sign out and back in, update the app, and confirm your package still carries MTV before you go further.

If you are being charged for something you cannot watch, the charge sits with the provider, streaming service or app store that billed you, and that is where the refund has to be requested. Note the error message, the device, the date and the exact wording of the charge on your statement.

MTV is owned by Paramount, the US media group that also runs Paramount+, Comedy Central, Nickelodeon and CBS. That matters for a complaint: the network deals with programming and scheduling, while subscriptions, billing and app accounts sit with Paramount or with the cable or streaming provider that sells you the channel.

Address the same complaint to Paramount at corporate level as well, and keep your original message, the date you sent it and any case number. Show pulled from the schedule you pay for? A complaint through our complaint process pushes it from the outside at the same time: we bring your case to their attention through emails, social media and paper complaint letters.

So far consumers reported 2 complaints about MTV here, too few to show a clear pattern yet. Our research shows what typically goes wrong at television networks and their apps: schedule changes and episodes that do not air when listed, heavy ad loads and repeated interruptions, playback and sign in failures in the app, complaints about how a show is produced or edited, and viewer messages that vanish into a web form without an answer.

Search the cases below to find one like yours.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of MTV through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with MTV can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.