Complaint: Missing and wrong sized items

on 07 December 2018 about in category Fashion

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My complaint:

I ordered merch from HatVat on Nov 1st and didn’t receive the merch until Nov 23rd, my sweater was the wrong size and I never recieved a t-shirt i ordered. I contacted them via email asking them for a refund or new items to be sent to no surprise they never got back to me. I sent the email on Nov 26th and it is now the 7th of Dec.

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Justified complaint?

Suggested solution:

I would like a full refund

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