Hatvat.com complaint: Missing and wrong sized items

Name: Missing and wrong sized items
Item: Hatvat.com
Author: Camnron

Open 7 Dec 2018 944 views Fashion

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Filed 7 Dec 2018 by Camnron

I ordered merch from HatVat on Nov 1st and didn’t receive the merch until Nov 23rd, my sweater was the wrong size and I never recieved a t-shirt i ordered. I contacted them via email asking them for a refund or new items to be sent to no surprise they never got back to me. I sent the email on Nov 26th and it is now the 7th of Dec.

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Case details

Status: Open
Company: Hatvat.com
Filed: 7 Dec 2018
Desired resolution: I would like a full refund
Problem: Wrong size sweater, T-shirt missing, no reply
About: sweater and T-shirt
Dealing with it for: 11 days

Progress

Filed
Company notified
Company replied
Resolved

7 Dec 2018 Complaint filed and published
7 Dec 2018 Message from Bizzy: we notified Hatvat.com about this complaint.

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