My complaint:
On Saturday October 21, 2023, I, Mr. Calypso, and my wife arrived at Micro Center at approximately 1830 hrs. By 1840 hrs, I had gotten 294 dollars worth of items and went to pay for those items with my Micro Center store card. It was there the store clerk told me that my store card account had been closed due to inactivity. The clerk then told me that I had to reapply for another card and so I did in order to get a 5% off the items i wanted to purchase. In doing so, a hard credit inquiry was done on me in order to be approved. After being approved, the clerk tried check me out with the card approval but he couldn’t. He then got a manager try to resolve this issue but the issue never got solved. The manager asked me at least 12 to 15 time for my first and last name, my last four, and my date of birth. Each and every time he inputted this into the computer it kept on telling the manager to try later. The manager eventually told me unless I had an American express card, or come back another day, he could not give me the 5% discount eventhough I had been approved for their store card. I left the store not purchasing anything an hour later (1944 hrs) with a hard inquiry on my credit report. It seems as if the staff in that store appear to do what they did in hope that I would just give up and just pay full price for the items I had. I will not shop there ever again.
Suggested solution:
It's pointless, the issues should have been approved on that day, I'm not going back their for a 5% discount.
