McDonalds complaint: Restaurant Complaint

Complaint from Disgusted and Disappointed reported on 02 September 2021 about McDonalds

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My complaint:

First, I ordered one sausage egg biscuit and 2 apple pies at 9:30am. You would think the food would be fresh and cooked. However, the sausage egg biscuits were not even warm. After taking a bit, the biscuits were very hard, and the sausageegg were not fully cooked. The entire sausage egg biscuit must have been cooked earlier and then resold to the customer. I was highly disappointed and upset.

Secondly, the apple pies were not cooked. When I opened the box to taste them, they were light in color and hard. Both sausage egg biscuit and apple pies were not cooked.

I will not return to or buy from the McDonald’s Restaurant 10158 located on 3120 S 3rd in Memphis, TN.

Suggested solution:

McDonald's can resolve my complaint by giving me a full refund and provide a free meal from my disgusting experience.

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