Most Common LastPass Complaints and Tips

While LastPass aims to provide secure and convenient password management, complaint data from our community has flagged several recurring issues with its compatibility and functionality. Common complaints include difficulties logging in using Safari, erratic autofill behavior, and challenges with syncing across multiple devices. These issues can disrupt users’ access to their passwords and create frustration in managing their online security.

To avoid these problems, we recommend regularly updating your browser and the LastPass application to their latest versions. If login issues persist, try using a different browser or contacting LastPass customer support for assistance. Document any recurring problems and, if necessary, seek alternative password management solutions.

How and why file a complaint about LastPass?

Do you have a dispute or had a bad customer experience with LastPass? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to LastPass.

LastPass Customer Sentiment: Neutral

Our sentiment meter has detected that LastPass complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with LastPass, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on November 26, 2025

LastPass complaints chart

We have received 0 complaints about LastPass over the last 12 months. The graph below shows a monthly breakdown.

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Media uploaded by our community

LastPass complaint statistics

Curious about LastPass's track record in addressing complaints within the Online Services category? Dive into the all-time complaints data right here!

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/10 1 ratings

How to contact the customer service of LastPass?

Below, you will find the contact information for the complaint department of LastPass. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to LastPass through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Bad reviews about LastPass: (1)

Helpful experiences shared by verified LastPass customers. Search, discuss and connect with other people in our community.

Cannot log in using Safari

Complaint from CeeCeeDee on 19 October 2023 about LastPass.

I can log in using Google but not Safari. There is a one-time password feature that's offered but there's no link to it. The chat link on the sidebar is static (dead, non-functioning.) When I try to reach support.lastpass.com, a... Read more

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Rating:

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