Krispy Kreme complaint: Not honoring email coupon
Filed 6 Aug 2022 by Dena
I am a member of their club so I get emails with all kinds of offers and coupons. The coupon that was in my email this morning stated I could get ANY dozen for $6.99. I read the fine print and it didn’t say anything about limiting the particular doughnuts.
When I got to order, I was immediately told, no, none of the premium doughnuts were covered under that offer. Only the most basic ones, glazed, jelly and chocolate but none of the flavored ones. If I included any of the premium there would be an upcharge. In other words any dozen doesn’t include most of their stock. This is pure and simple bait and switch which is simply lying. When you have a coupon that says ANY DOZEN, you should honor that to cover ANY DOZEN.
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