Most Common Klarna Complaints and Tips

Although we haven't received any complaints about Klarna yet, it is still worth mentioning that typically, customers might encounter issues such as difficulties with transaction processing, unclear terms and conditions, and delayed customer service responses. Payment complications and misunderstandings regarding interest rates or fees could also be potential concerns.

To avoid these issues, we recommend that customers thoroughly read the terms and conditions before using Klarna's services and keep detailed records of all transactions. If any issues arise, reach out to Klarna’s customer service immediately and document all interactions to ensure swift resolution.

How and why file a complaint about Klarna?

Do you have a dispute or had a bad customer experience with Klarna? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to Klarna.

Klarna Customer Sentiment: Neutral

Our sentiment meter has detected that Klarna complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Klarna, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on November 27, 2025

Klarna complaints chart

We have received 0 complaints about Klarna over the last 12 months. The graph below shows a monthly breakdown.

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Klarna complaint statistics

Curious about Klarna's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

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Total complaints
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Open Complaints
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Complaints pending
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Complaints resolved
1.0
/10 1 ratings

How to contact the customer service of Klarna?

Below, you will find the contact information for the complaint department of Klarna. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-844-552-7621
Corporate HQ address:
629 N. High St. Suite 300 Columbus, OH 43215 United States
Contact form:

The corporate office of Klarna is located at 629 N. High St. Suite 300 Columbus, OH 43215 United States. You can contact the customer service of Klarna by calling 1-844-552-7621. If you want to reach out to Klarna through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Bad reviews about Klarna: (1)

Helpful experiences shared by verified Klarna customers. Search, discuss and connect with other people in our community.

Attempt to get paid twice

Complaint from Lindalang on 28 June 2024 about Klarna.

I purchased goods from Brand Alley and used Klarna. I paid in full in mid April but they kept asking for payment and adding late payment fees. Twice at their request I sent bank statements and also lodged a formal... Read more

Comments: 0
Rating:

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