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Kcoinpro.net complaint: Unable to withdraw money from crypto exchange Kcoinpro

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Filed 18 Jul 2022 by Robert

I have transferred money from my traditional and trusted crypto exchange Kucoin to https:www.kcoinpro.top

I invested for 2 months and tried to withdraw my money back to Kucoin. They have now frozen my account and claim that in order to get my money I have to complete a capital verification. This is done by depositing 10% of my total assets.

I believe this to be fraudulent. The only reason they should be holding my money is If a transaction is pending, it may cause the transaction to stop until canceled.. However, there’s nothing pending other than this one transaction to withdrawal the balance.

They are also threatening me with Anti money laundering accusations. Quote from their support below.

Please complete the fund verification process within 10 days of your independent application, otherwise CCASS will consider you an illegal money launderer and freeze your account permanently, and you will be subject to legal sanctions in serious cases

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Discussion

2 comments

  1. Jay

    I have the same issue with them. My assets have been in a frozen state since last week. I passed all their verification both name and advanced verification. I've been contacting their support but they're not responding. They have over 150k of my money.

    Reply

  2. Andrew

    Same issue for me too; I've been attempting to move my assets out to my wallet and they have been in a frozen state for over a week (passed both verifications already). When attempting to contact their support team with that question as to why it was left unanswered for ~1 week until they deleted it.

    Reply

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